Keep the conversation in WhatsApp. Manage the order in your store.
For WooCommerce store owners whose team re-enters orders from WhatsApp: connect the handoff from customer conversation to order management, with validation and clear exception handling.
Request an order workflow reviewStart with your store link and the problem. Scope, cost and timing are confirmed before any implementation commitment.
One connected handoff
- Receive the WhatsApp order
- Check customer, products and quantities
- Ask for missing details or route for review
- Create and track the WooCommerce order
Workflow illustration based on a delivered system; the exact setup depends on your store.
Is this the problem your team has?
Repeated entry
Customer and product details are copied from chat into the store.
Scattered order status
The chat and the store show different parts of the same order journey.
Unclear exceptions
Missing information needs an owner and a next step, not a silent failure.
A real implementation: WhatsApp to WooCommerce orders
Before the connection
Orders arriving in WhatsApp lived outside the website order system. The customer conversation and the place where the team managed orders were disconnected.
What we built
A workflow captures the required customer and product details, validates the order data, and creates the corresponding WooCommerce order. Missing information follows a clarification route.
The operational result
WhatsApp remains the conversation entry point. WooCommerce becomes the operational record for order management and tracking inside WordPress.
This describes the delivered workflow, not a promise of a sales increase. Customer data, credentials and private order records are excluded.
Explore the rest of our workWhat we agree before building
- The WhatsApp channel and integration access available to your business.
- Required fields, product matching and handling incomplete orders.
- Duplicate prevention, human review, failure alerts and testing scenarios.
- Handover instructions, monitoring ownership and the support period.
Clear scope before a quote
Pricing and delivery depend on your existing channel, order rules and tools. We separate implementation work from any provider subscriptions or messaging charges in the proposal.
If you need a new website or a different system, use the general project enquiry. Start a project
Show us where the order handoff gets stuck.
Send your store link and a short description. We review the current setup, clarify missing details by email, and identify the appropriate next step.
Submitting this request does not place an order or create a payment commitment. Do not include passwords, API keys or customer records.
Questions before you start
Will every message automatically become an order?
No. We agree the order criteria and validation rules. Messages missing required details need clarification or human review.
Can you work with our existing WhatsApp setup?
We review the channel, provider and available access first. Any provider changes or recurring charges are explained before a proposal is accepted.
What happens if the integration fails?
The implementation scope should define failure alerts, bounded retries, duplicate prevention and the person responsible for reviewing unresolved orders.